Remote monitoring
Look after every screen without leaving your desk.
See what a screen is showing, whether it's healthy and why it's misbehaving, all from the dashboard. Fix most problems with a reload instead of a trip with a ladder.
- Menu board
- News
- Raised fundraiser
- Live weather
- What's On
- Room sign
- Calendar
- Notices
What you get
- Remote screenshots: see exactly what a screen shows right now. The picture arrives within about a minute.
- Device health: status, last check-in, player version, cache size, free disk space and uptime.
- Offline alerts by email when a screen has been offline for 15 minutes (paid plans).
- Request diagnostics to get a screen's recent logs and device details, kept for 14 days, to view or download.
- Reload a screen or clear its media cache remotely, one screen or a whole tag at once.
- Identify a screen with a full-screen label showing its name, model and playlist.
- Sleep schedules black out screens overnight and at weekends, and wake them for an emergency broadcast.
- Screenshots, diagnostics and sleep need POMP player 2.1.2 or later; the web player already has it, and the store apps are rolling out.
Get started
- 1Open a screen in the dashboard.
- 2Check its health, or take a screenshot.
- 3Reload, clear cache or request diagnostics if something looks wrong.
Remote monitoring questions
Can I see what a screen is showing without going to it?
Yes. Open the screen in the dashboard and choose Take screenshot. The picture arrives within about a minute.
Will I know when a screen goes offline?
On paid plans, POMP emails you when a screen has been offline for 15 minutes.
Can screens turn off at night?
Yes. Set a sleep schedule for each screen, such as weeknights 6pm to 7am and all weekend. The screen goes black at those times and comes back on its own.
More solutions
Put your first screen live in minutes.
The Free plan is free forever. No card, no contract, no special hardware.